FAQ's
School FAQ's
Delivery & Pickup
What are your delivery schedules? - We work with you to make sure that the food is there before lunch time
Where are your delivery zones? - We can deliver within Richmond for free with a minimum order of 10, we can deliver outside Richmond with a delivery fee. - Contact us for specific inquiries.
How do I reserve my delivery/pickup date & time? - Please contact us in order to receive the monthly menu & book your delivery / pickup date & time. 📞 604 349 9911
Ordering & Menu
What is the minimum order size? - The minimum order size is 10
Do you offer a separate menu for infants? - While we don’t have a separate menu, we ensure that portion sizes are safe and suitable for infants. - We serve kids 1 yr +
Can we request changes to the menu? - Yes, we are always open to adapting and customizing our menu to your needs.
Do you cater to special diets? - Yes, we always aim for an inclusive menu to meet the needs of your little ones.
How do I order? - Please contact us via inquiry form or call us: 📞 604 349 9911
Events & Corporate FAQ's
Delivery & Pickup
What are your delivery schedules? This can depend on the date & time, contact us for specific inquiries.
Where are your delivery zones? - We can deliver within Richmond for free with a minimum order of 10, we can deliver outside Richmond with a delivery fee. - Contact us for specific inquiries.
How do I reserve my delivery/pickup date & time? - Please call us in order to book your delivery / pickup date & time. 📞 604 349 9911
Ordering & Menu
What is the minimum order size? - The minimum order size is 10
How many days in advance do I need to make the order for catering? - This depends on the size of the event, in general we need 1-2 weeks of booking in advance. - Contact us to confirm
Can we request changes to the menu? - Yes, we are always open to adapting and customizing our menu to your needs, in this case please contact us to make a custom order
Do you cater to special diets ? - Yes, we always aim for an inclusive menu so that everyone at your event can enjoy their meal. Please contact us to make a custom order to make this happen.
What is your cancellation policy? - Depends on the size of the event. - We take 20% of deposit after the event is confirmed. Deposit is fully refundable. - In general we need 1-2 weeks of booking in advance. - Cancellation of within 7 business day before the events, deposit will non refundable.
How do I order? - Please contact us via inquiry form or call us: 📞 604 349 9911
